Frequently asked questions about formula and cereals.


Is your tin recyclable and BPA free?

Yes! Bubs Organic® formula tins are fully recyclable and BPA free; this includes our tins, lids and scoops.

Changing brands or between stages is causing discomfort.

All babies react to changes in formula differently. Due to the sensitivity of their tiny tummy, they may experience some changes in their stools. A baby’s digestive system will settle down. To give your baby a smooth transition from another brand formula to Bubs formula (or between Bubs Formula Stages), it is best to do so gradually by mix feeding with a transition plan by mixing the old and new powders at certain rations over a few days, giving the baby's digestive system a chance to adapt slowly. If your baby’s symptoms persist, seek advice from your healthcare professional.

Below please find a transition plan table:

Do you have formula samples, or can I buy some samples?

Unfortunately, we do not give out or sell samples of Bubs Goat milk formula. We voluntarily comply with World Health Organisation (WHO) recommendations, and the Marketing in Australia of Infant Formulas (MAIF) agreement, which does not support the sampling of infant formulas by manufacturers directly to parents or carers of babies. This means we are unable to supply baby formula samples.

How should you store the formula?

Store your Bubs formula direct from sunlight in a cool, clean location such as a pantry. Ideally under 25°C.

Can you freeze formula?

We don't recommend freezing the formula. You don't need to as it can be stored at room temperature and can be used for up to 4 weeks after opening the foil seal. We do not recommend you freeze any formula in the freezer for a number of reasons. Storing powder in refrigerated conditions exposes the powder to condensation. This can cause the powdered ingredients to clump. As a result, the powder may not mix/reconstitute as well when formula is prepared. We recommend that you store it in the pantry for up to 4 weeks

Why is there a gap in the tin of formula?

Formula powders are packed by weight, not volume, powder tends to settle and compress over time, so at the time of filling, the product level normally sits higher compared to where it would be in 3 or 4 or 6 months later. Our state of the art equipment weighs every single tin to a high level of accuracy.

Goat Formula

What is lactose? Why do you add lactose to your goat formula?

Lactose is a natural sugar found in Goat milk and is naturally present in all mammals’ milks.  It’s considered to be the ideal form of carbohydrate for babies. In fact, some countries actually require lactose to be >90% of the total carbohydrate content in baby formula. Australian food standards for infant formula very clearly define the nutritional content limits that all formula products must meet. Hence, in order to meet those requirements, we need to add the right ingredients in the right proportions to deliver on those nutritional targets.

Is the goat milk formula gluten free?

Yes, our Goat Formula is gluten free.

What is the ratio of whey protein & casein protein in the goat formula?

The Whey to Casein ratio changes with the formula and with the changing nutritional demand for babies, for example, stages 1 and 2 have 60% whey protein and 40% casein. In Stage 3, it drops to the natural levels of whey to casein in milk of around 80:20.

Organic Cow Formula

Does your cow formula contain Omega-3 DHA & Omega-6 ARA?

Yes! Bubs Organic® formula range contains DHA (Omega-3) and ARA (Omega-6). These are long chain fatty acids. Unlike other organic toddler milk, Bubs® proudly sources BOTH DHA and Ara from plants. This removes the fish oil allergen and improves the taste.

Does your cow formula contain prebiotics & probiotics?

Yes! Bubs Organic® formula range contains both Prebiotics and Probiotics. Our formula contains Prebiotic Galacto-Oligosaccarides (GOS) and the Probiotic strain called Bifidobacterium longum (BB536).

Why choose a grass-fed cow formula?

Our cows graze outdoors 365 days a year, enjoying some of the best conditions in the world. They roam freely within their paddocks, expressing natural behaviors, helping them produce high quality milk. A grass-fed diet improves the quality of cow’s milk as it is richer in omega-3 fatty acids, Vitamin E, beta-carotenes and CLA when compared to other types of milk.


Is your organic cereal suitable for vegans?

Yes, our Bubs Organic Cereal range is Vegan friendly.


Are the Toothy Rusks dairy free?

The rusks do not have any dairy in the ingredients, but the line also processes products that contain dairy. Although all care is taken during cleaning and sanitation of equipment between products, we are unable to claim the product is dairy free. This is the case with all other rusk products on the market in Australia.


Where do you source your ingredients from?

Our company policy is to source our organic ingredients from Australia where possible, and aim to have our food products made here in Australia. In some instances, where seasonal or availability issues prevent us from sourcing Australian produce, we import raw ingredients from trusted international partners.

Sadly there are not enough farms in Australia to supply the ingredients in sufficient volumes for our production.

Are all of your products GMO free?

Bubs Organic baby food products are proudly certified organic by ACO, Australia’s largest organic certifying body. ACO are approved, accredited and recognised by the Department of Agriculture & Water Resources Australia. In addition, our products undergo strict quality control, they do not contain any artificial ingredients, and are free from GMO ingredients, pesticides and chemicals.

What vegetable oils do you use and why do you need to use them anyway?

We use a blend of Palm oil, Sunflower oil, Canola oil, and Coconut oil in our stages 1 and 2 Goat formulas.

Simply put, there is no better source of nutrition for human babies than their mother’s milk. However, if babies need to be formula fed we must meet very specific compositional requirements including the fatty acid profile of the formula, which are not naturally occurring in Goats or Cows milk. This is achieved by adding the vegetable oil blend to the formula.

Where are your berries imported and how are they prepared?

Organic Bubs berries are sourced from Canada and the USA, and are USDA certified. Our blueberries are prepared from clean, sound, fresh or frozen organically grown berries that have been sorted, washed and inspected. The berries are milled, pureed and then pasteurised. The product is then processed and packed with Good Manufacturing Practices.

Prior to finalizing the Organic Bubs formulas, the mixed ingredients are pasteurised or retorted for the finished packaged product.


Can you return a product?

Please select carefully as we cannot refund or exchange consumable infant products if you change your mind. If you have a query or complaint about our products or delivery service, please contact us.